General FAQs

• Who owns Spring Financial?

  Spring Financial is an independent business owned by a group of investors and individuals based out of Canada and the USA, our headquarters are in Vancouver, Canada. Founded in 2014, Spring Financial’s mission is to provide all Canadians access to fair-priced financial products. All of Spring’s products can be accessed by any Canadian from anywhere, online, over the phone, or by text - all without visiting a branch. Spring has a range of financial products including personal loans, credit cards, mortgages, and credit building. Applying with Spring takes less than three minutes and getting approval can be as quick as 15 minutes! Many of our products offer same-day funds via e-transfer. Spring’s products cover a variety of interest rates which are dependent on each individual’s application, we strive to deliver the best possible product for each applicant’s unique needs and financial situation. Since inception, we have had over one million applicants and helped hundreds of thousands of customers obtain a financial product.

• How do I contact Spring Financial?

  For any questions about The Foundation, payout amounts, or general inquiries, please contact a representative at 1-888-781-8439.

• What provinces do you operate in?

  Spring Financial operates in every province and territory in Canada with the exception of: Saskatchewan, Quebec, and New Brunswick.

• What do I need to apply?

  In order to apply, you need to complete our online application which includes verifying your banking and submitting an ID. Depending on the product, you may also need to submit a proof of address and proof of income (pay stub, etc.).

• I submitted an application. What do I qualify for?

  Once you complete an application, a member of our team will reach out to you to review your file, gather any extra information needed, and determine your eligibility.

• How quickly can I get funds?

  If you are approved for our personal loan offer, then you can receive funds the same day via e-transfer.